Collection Zenith

The best warranty in the industry!

• Lifetime limited warranty

Wood frames, pocket coils or springs
Wood frames, pocket coils, springs or webbing are covered against breakage due to metal fatigue or pulling loose from wood frames. Warranty is limited to supplier’s availability of parts.

Recliner Motion Mechanisms
The mechanism is covered by a lifetime warranty against defects in material or workmanship subject to normal residential use. Warranty is limited to supplier’s availability of parts.

Any cracking or minor squeaking noise heard from the metal mechanism or wood frame are normal and are not covered by our warranty.

• One(1) year warranty

Labour
Apply to all upholstered chairs furniture manufactured by Jaymar. Jaymar products are warranted to the original retail consumer, to be free from manufacturing and parts defects. The warranty takes effect from the date of delivery to the original retail consumer.

Electronic components
Electronics are warranted against manufacturing defects.

• Two(2) years warranty

Stitching
All our sewing thread finishing is done with top quality nylon to prevent fraying and provide longevity to the furniture. Jaymar warrants your stitching against defects in materials, workmanship, tearing or separating from the fabric or leather under normal household use.

Fabrics
The one-year warranty covers seam failure or fraying. Since colours and intensity under dye lots may vary within commercial tolerances, the colours of fabrics may vary from the sample swatches. Jaymar is unable to guarantee that the exact dye lots illustrated in sample swatches will be the same as the samples used at a retailer, showroom or previously purchased furniture.

This warranty does not cover tears, pilling, shrinking or fibre migration. The crushing of fabric, velvet, and microfiber is a characteristic of these soft and fluffy fabrics and are not considered as manufacturing defects. The fabric warranty is void if there is excessive soiling, improper cleaning or abuse, or when a treatment has been applied.

• Three(3) years warranty

Recliner motor
The recliner motor is guaranteed against manufacturing defects.

• Five(5) years warranty

Leather
*The warranty does not cover damages caused by burns, cuts, all types of scratches (animal claws, rings, fingernails, etc.), exposure to sunlight, or heat source, discoloration due to scalp sebum, unapproved cleaning methods or application of a product on the leather.

Leather is a natural material and, therefore, each hide reflects its own characteristics. Variations in shade, grain, texture, patterns of original hair follicles, healed scars, brands, neck growth marks, nicks, scratches and wrinkles are a characteristic of leather and are not considered defects.
Note: If a leather piece of your furniture is defective, Jaymar will strictly replace that piece at no extra charge with a
leather tint approaching nearest to the original leather colour. Taking into consideration the fact that the leather of
origin will have aged in beauty with time, and that its colour will have changed depending on the number of years the
leather furniture was purchased.

Seat cushion foam and fibre-filled components
All cushions will soften with use and will conform to the shape of the user. This softening is considered normal wear and is in no way considered a manufacturer’s defect. Fibre-filled seat cushion tops, backs and arms will flatten with prolonged use. This is inherent to the design of fibre-filled and fibre-wrapped products.

Regular fluffing will prevent internal fibres from matting and help to prolong the vibrancy of these products.

• General

A) Any modification to a Jaymar product which is not in conformity with Jaymar factory specifications voids warranty. If a consumer carries out such a modification, they do so at their own risk.

B) Jaymar does not promise to reimburse or replace its product – only repair as per our Warranty.

C) Warranty does not apply to Jaymar products that have been subjected to inadequate usage, damaged by accident, modifications, improper handling or installation or repairs made by anyone other than an authorized Jaymar representative.

D) Warranty may not apply to Jaymar products if product was used in an uneven manner.

The Jaymar warranty does not cover any damages due to improper usage, excessive soiling, improper or unapproved cleaning methods (See Product Care for details), chemical treatments, exposure to direct sunlight or colour fading. These incidents will void the warranty.